Order status

How to check the status of your order?

The best way to check the status of your order is by tracking the emails you receive from us. Each email contains updated information about the progress of your order. The easiest way to find them is by searching your inbox for emails from support@lullaboob.com.

Below are examples of messages you may receive (where LB9999EU is an example order number):

"Order LB9999EU confirmed"
You will receive this email as soon as we accept your order. Our team will then start working to send your products to you as quickly as possible.

"The shipment for order LB9999EU is on its way"
You will receive this email when your order is shipped. It contains a link to track your shipment on the carrier's website so you can always stay updated on your package's location.

Additional notifications
Additionally, you may also receive SMS notifications from the courier regarding the dispatch of your shipment and its planned delivery. The couriers we work with usually provide this service.

How to track your shipment?

If you're wondering how to track your shipment, visit our Tracking your shipment page, where you will find detailed instructions.

Need more information?

If you have any questions about the status of your order, contact our customer service team. We are here to help!